The world's local bank
Useful contact numbers
| Internet Banking Helpdesk | |
|---|---|
| Lines are open from 8am to 10pm every day |
0845 600 2290 |
| If you have any questions about any aspect of the service, including any technical or screen reader access queries. Also call this number if you have forgotten your security number and need to have it reset. | |
| Account Opening | |
|---|---|
| Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day) | |
| Open a current account Open a savings account Open a personal loan Open a credit card |
0800 032 4738 0800 032 4729 0800 032 4735 0800 328 1278 (textphone 18001 0800 028 0126) |
| Lost and Stolen Cards | |
|---|---|
| Lines are open 24 hours a day including Bank Holidays | 08456 007 010 +44 1442 422 929 (textphone 08457 125 563) (textphone from abroad +44 207 088 2077) |
| For HSBC online cards, please call: | 0800 0151 924 +44 121 214 5649 |
| To report any HSBC credit or debit (e.g. Maestro) cards which have been lost or stolen. | |
| Security Number set-up | |
|---|---|
| Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day). | 08457 400 004 +44 1226 261 226 (textphone 08457 125 563) (textphone from abroad +44 207 088 2077) |
| If you do not currently hold a security number, or if you currently hold a password which needs to be changed to a number. | |
| Telephone Banking | |
|---|---|
| Lines are open from 8am to 10pm every day Bancio dros y ffôn yn Gymraeg Llinellau ar agor o 08:00 i 22:00 bob dydd (ac eithrio Dydd Nadolig, Gwyl San Steffan a Dydd Calan) |
08457 404 404 08456 082 400 |
| Non HSBC Bank customers | 08456 040 626 +44 1226 261 010 (textphone 08457 125 563) |
| If you have any queries regarding your HSBC current, savings or loan accounts. | |
| Order a Paying in Book | |
|---|---|
| Lines are open from 6am to midnight every day | 0800 111 4610 +44 207 088 2528 |
| If you would like to order a paying in book via our automated service | |
To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.
