Contact HSBC

Find a branch

Select a region from our interactive map or use your postcode to search for your nearest branch.
Find a branch near you

Call us

You can use our important contact numbers list or for all other telephone numbers, search our phone book.
Important contact numbers
Phone book

Internet Banking Support

To set up a security number call 08457 400 004
To reset your security number call 0845 600 2290
Technical support
Internet Banking Feedback
For all other queries please use the 'My Messages' facility within Internet Banking.
When logged on, choose 'My messages' from the left hand menu, then 'Create new message'.

Request a brochure

Select the brochure you require, choose from a range of formats and we'll send it to any UK postal address.
Request a brochure

Feedback

Tell us what you think of our products and services. If you are an existing customer, please advise us from within Internet Banking by using the 'My messages' facility.
Existing Internet Banking customers
If you're not an existing customer or don't use internet banking please complete our online feedback form
Non-customers.

Make a complaint

We're committed to providing you with superior service. Sometimes things go wrong, and we'd like the opportunity to put them right for you. If there's something you're not happy with then let us know.

Financial Planning

Here are some helpful tips on how to keep your finances in order and what we can do if you are in difficulty.

Suspicious email?

If you are suspicious of an e-mail from HSBC, please forward it to phishing@hsbc.com.

How to report the death of a customer

If you need to contact us to report the death of a customer, please contact our Bereavement Support Team - the number of which you can find in our phonebook.

Business Customers

For details on how to contact us visit our business contact information page.